Your new assignment submission has been received. We appreciate this opportunity to assist with the claim. We will send you a formal acknowledgment email shortly.
We try to keep you in the loop by copying you on all correspondence. In the meantime, you have several option to get the status of a claim.
The Get Status form on the website (it’s on the upper right corner). After you submit the form, you will receive an email from the accountant or a firm administrator.
Logging in to our secure site. Here you can get the current status and history.
We work to complete our work in a timely manner. Most reports are completed within 10 days from the date on which we receive the necessary documentation.
Most of the time during our engagements is spent waiting on requested documentation. We regularly follow-up until this is received.
You can contact the lead accountant on the claim, or reach out to service@assurancefa.com. Let us know what you are looking for, such as a total reserve a monthly amount, or if an advance amount is appropriate.
The quality of a reserve depends largely on the extent to which any documentation has been received. This is especially true if a business is partially operating.
A lot of our engagements are billed under our Fixed Fee program, which lets you know the amount upfront. If you need a copy of the rate schedule, please let us know. We can also provide an estimate of fees for those engagements that fall outside of the parameters of our Fixed Fee program. You can contact either the lead accountant or service@assurancefa.com to request a copy of the fee schedule or an estimate of the fees.
